This article outlines how you can automate AI-powered GMB responses using a data management platform like Launchpad along with your ChatGPT or Gemini instance.
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Connect Your Google My Business Performance with All Your Data
Drive Meaningful Insights from Google My Business
Google Business Profile is an easy-to-use tool for businesses and organizations to manage their online presence across Google.
Automatically pull data from Google My Business, which can then be grouped with data from other marketing platforms and automatically fed into your Data Warehouse, BI solution or visualization tool.
With just a few clicks, connect your Google My Business account to any data warehouse of your choice and watch your data load in real-time. Experience a hassle-free, zero-maintenance data load.
Automate Google My Business Review Responses
Use Launchpad's Google My Business integration along with your ChatGPT instance to automate AI-powered GMB responses.
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Speed Up Response Turnaround Time
Launchpad routes reviews directly into your AI workflow, which helps teams reply faster and maintain a consistent tone across all locations. -
Increase Review Response Rates
Automation eliminates the manual backlog, allowing more reviews to be answered and strengthening public trust. -
Improve Reporting and Insight Quality
Centralizing review data in BigQuery, Snowflake, or Sheets makes it easier to track sentiment, ratings, and keywords, and push insights into Looker Studio dashboards. -
Reduce the Workload for Internal Teams
Automation eliminates the need for manual sorting and routing, saving teams hours each week. -
Strengthen Continuous Improvement Efforts
Feeding response and sentiment data back into analytics environments helps teams monitor trends, identify issues, and refine operations or messaging.
More information about Google My Business
What data can I get from Google My Business?
Available endpoints and fields are available from Google My Business through Launchpad.
GMB: Location Search Keywords
Search Keyword
Insights Value
Insights Threshold
GMB: Location Daily Metrics
Business Impressions Desktop Maps
Business Impressions Desktop Search
Business Impressions Mobile Maps
Business Impressions Mobile Search
Business Conversations
Business Direction Requests
Call Clicks.
Website Clicks
Business Bookings
Business Food Orders
Business Food Menu Clicks
GMB: Business Reviews
Resource Name
Review ID
Reviewer Display Name
Reviewer Profile Photo URL
Reviewer Is Anonymous
Star Rating
Numeric Star Rating
Comment
Review Reply Comment
Review Reply Update Time
Review Created Time
Review Updated Time