Privacy Policy
Effective Date: 7/1/2021
Calibrate Analytics provides a SaaS data management service (Launchpad.com) that empowers you to collect and manage data from a variety of sources for reporting and analytics purposes. This Product Privacy Statement explains how Calibrate Analytics, uses, discloses, and otherwise processes end user personal information or personal data on behalf of its customers in connection with our products and services (collectively, the “Services”).
PRIVACY SCOPE
Personal information or personal data refers to any data or information which relates to an identified or identifiable natural person, and are subject to applicable data protection laws, such as the EU General Data Protection Regulation 2016/679 (“GDPR”); any laws or regulations that amend, supplement, supersede, repeal or replace the GDPR or that are intended to ensure the continued application of the GDPR in the United Kingdom once it ceases to be a member state of the European Union (including the Data Protection Act 2018 (collectively, “UK Privacy Law”); and the California Consumer Privacy Act (Assembly Bill 375), as amended (“CCPA”), or any successor laws of the above. Calibrate Analytics is the data processor (under GDPR and UK Privacy Law) or service provider (under CCPA) and Calibrate Analytics customers are the data controllers (under GDPR and UK Privacy Law) or businesses (under CCPA) with respect to such personal data or personal information.
PERSONAL INFORMATION PROVIDED
Data you provided to us is received and stored. Most data is provided through usage of the Service and initial registration. During the registration process and during usage of the Service, we ask you to provide personally identifiable information to include: name, company name, email address and password.
The data, text, graphics and other files you may upload or use in conjunction with the Service may contain personal information and be accessible to others. Provide information with caution to avoid involuntary disclosure of your personal information as well as others.
This is a paid Service, thus we will receive your payment transaction details (example: name and date of payment) from the payment service provider.
PERSONAL INFORMATION COLLECTED
When you visit the Site and use the Service, we collect certain information about your device, your interaction with the Service, and information necessary to utilize the Service. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information”.
We use the data we collect to provide the Services you purchased, and for related internal purposes, including:
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Device information
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, browsing history and how you interact with the Site. Purpose of collection: to load the Site accurately for you, provide the Service and to perform analytics on Site usage to optimize our Service.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Other information
Examples of Personal Information collected: name, address, payment information (including credit card numbers), email address, customer support data and phone number. Purpose of collection: to provide products or services to you to provide the Service, to process your payment information and provide you with invoices, communicate with you and provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
PERSONAL INFORMATION SHARING
We do not sell, rent or lease your personally identifiable information. We will share your personally identifiable information with service providers and other third parties, if necessary, to fulfill the purposes for collecting the information. Any such third party will commit to protecting your privacy as required under the applicable law and this policy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Information Security and Protection of Data
Calibrate Analytics uses appropriate, commercially reasonable physical, electronic, and procedural safeguards to protect personal data from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction in accordance with applicable law. We cannot, however, guarantee that any safeguards or security measures will be sufficient to prevent a
security problem. We recommend that you take steps to protect against unauthorized access to any devices, networks and applications connected to the Services.
DATA AGGREGATION
Calibrate Analytics makes use of common technical analytics applications. The privacy practices of these applications and services are subject to their own privacy policies and they use their own cookies to provide their service.
We use anonymous, statistical or aggregated information and will share it with our partners for legitimate business purposes. It has no effect on your privacy, because there is no reasonable way to extract data from such information that we or others can associate specifically to you.
We will share your personal information only subject to the terms of this policy, or with your prior consent.
DATA RETENTION
Calibrate Analytics retains personal information or personal data to (a) provide the Services; (b) comply with legal obligations; (c) resolve disputes; and (d) enforce the terms of Customer Agreements.
The Services may integrate with or enable access to third party tools. End users that register, install or access any third party applications may be required to accept privacy notices provided by those third parties.
PRIVACY POLICY CHANGES
We will make updates to this Privacy Policy as required by law and/or business needs. If the updates are required by law, then the new policy terms become effective immediately. If you disagree with the policy changes, then you have full rights to terminate the use of the Service.